What is quiet quitting?
There is some confusion around this and really the term has a branding problem. What quiet quitting is really trying to get at is inequity in the employee-employer relationship. It means that if employees feel undervalued and overworked, they tend to disengage and reduce their productivity to reach an equilibrium. On one hand it is good that employees are drawing a line in the sand and asserting themselves to avoid burnout and being taken advantage of. On the other hand, the “quiet” part invokes feeling of insubordination and disrespect from leaders and managers. Employers need to recognize the issue within the organizational culture, subcultures, and the employee experience before employees feel this way in their thoughts and feeling leading them to behaviorally check out.
Employee performance, the thing all organizations wish to maximize. But what are the key things that influence employee performance? Specifically, what attributes do individuals possess that determine their performance on the job? According to Organizational Psychologists and researchers Iddekinge et al., it was indicated that there are two things that interact together to influence performance: cognitive ability and motivation.
When I was younger, I worked at a fast-food restaurant. I noticed that while most of my peer coworkers and I each held the job title of “restaurant team member”, we performed very different jobs and all had very different responsibilities. I mostly worked at the cash register and interacted with customers over the drive-thru intercom. Other employees were trusted with cooking, baking and preparing orders, and a couple of employees were trusted with being slotted into any sort of role. Often, this last group had been with the restaurant longer and had accumulated a variety of job-related skills during their tenure. These were the employees who were given priority for overtime shifts and were flagged for promotion into management positions at other store locations. In other words, the employees who performed the greatest variety of job tasks were also considered the “best” employees.
The term role breadth is used to describe how many different tasks or projects a person performs in their job.