Business-unit-level relationship between employee satisfaction, employee engagement, and business outcomes: a meta-analysisHarter, J.K., Schmidt, F.L. and Hayes, T.L. (2002)Journal of Applied PsychologyVol. 87, pp. 268-79. Why do employee satisfaction and engagement matter? They’re just based on employee opinions. Do they really have any bearing on hard business outcomes? Turns out, there is a lot ofContinue reading “Closing the Scientist-Practitioner Gap: Employee Satisfaction and Success”